Privacy Policy — Intranano

This Privacy Policy explains how Intranano ("we", "us", "our") collects, uses, discloses and protects information when you visit our website, contact us, or interact with our brands and services. We operate internationally with our headquarters in Sofia, Bulgaria (Vasil Levski).

1. Information we collect

Contact details you submit via our forms (name, email, company, phone number, message).
Communications you send by email, SMS, chat widget, or phone.
Technical data such as IP address, browser, device, pages viewed, and referrers, collected via cookies and similar technologies.

2. How we use your information

To respond to inquiries and provide customer support.
To send transactional and, where you have opted in, marketing messages (email and SMS).
To operate, secure, and improve our website and services.
To comply with legal obligations.

3. SMS / text messaging

If you provide a mobile phone number and opt in, we may send you SMS messages related to your inquiry, order updates, or marketing. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time, or HELP for help. See our SMS Policy for full details. We do not share or sell mobile opt-in data or consent to third parties for their marketing.

4. Sharing of information

We share personal information only with service providers who help us operate our business (e.g. hosting, email delivery, SMS providers, analytics, CRM), and only as needed to deliver services to you. We may disclose information when required by law. We do not sell your personal information.

5. Cookies

We use cookies and similar technologies for essential site functions, analytics, and to remember preferences. You can control cookies through your browser settings.

6. Data retention

We retain personal information only as long as needed for the purposes described here or as required by law.

7. Your rights

Depending on your location (including under the EU GDPR), you may have rights to access, correct, delete, or restrict use of your personal information, or to withdraw consent. Contact us at info@intranano.com to exercise these rights.

8. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is 100% secure.

9. International transfers

As an international company, your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

11. Contact

Intranano — Sofia, Bulgaria, Vasil Levski. Email: info@intranano.com.